Office Experience

We are so excited to meet you! Your first visit is a gift from our doctors to you, meaning your exam is complimentary.

Our exams are comprehensive because our doctors believe in looking at the big picture- after all we’re treating people not just teeth. We will gather information to develop a custom treatment plan and discuss the details. Every treatment plan is as individual as you.

Date Icon Stone Oak Orthodontics in San Antonio, TX

It's a Date

Schedule your complimentary consultation at either one of our two convenient locations. On our initial phone call we will go over identifying information and get you all set for your consultation. Upon arrival, we'll get you checked in and show you to our massage chairs, coffee station, and our Dominion outdoor patio.
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Date Icon Stone Oak Orthodontics in San Antonio, TX
Office picture at Stone Oak Orthodontics in San Antonio, TX

Picture Perfect

Our records technician will introduce themselves and call you in for a series of photos and x-rays that our doctors will use as an aid to diagnose treatment.
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Office picture at Stone Oak Orthodontics in San Antonio, TX
Office experience Stone Oak Orthodontics in San Antonio, TX

Showtime

Our Treatment Coordinator will then bring you to our state-of-art exam rooms where you'll meet our doctors. They'll take a series of facial measurements to get an accurate start on the proposed treatment. In this same exam, they'll address your concerns, set goals, propose treatment, and answer any questions you might have.
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Office experience Stone Oak Orthodontics in San Antonio, TX
Stone Oak Orthodontics in San Antonio, TX

All in the Details

After our doctors propose treatment and answer any questions, our treatment coordinators will dive into the specifics of your treatment plan. They'll also guide you through our zero interest in-house financing options and determine what's going to work the best for you.
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Stone Oak Orthodontics in San Antonio, TX
All set Icon Stone Oak Orthodontics in San Antonio, TX

All Set!

Welcome to the Stone Oak Ortho family! Before we part, we will set up a future appointment to get started with your treatment! We are excited and honored to be a part of your orthodontics journey.
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All set Icon Stone Oak Orthodontics in San Antonio, TX

Orthodontic Treatment FAQs

At the first visit to Dr. Robert “Ray” Caesar  or Dr. Tito Norris and Stone Oak Orthodontics, diagnostic records are made to determine the best course of treatment. Complete diagnostic records typically include a medical and dental history, clinical examination, photos of the patient’s face and teeth, and X-rays. This information is used to develop a custom treatment plan for each patient. After the doctor has evaluated your records, we discuss your treatment with you in detail, including the cost for your particular case. If your preference is to begin right away, we make every effort to start your treatment that same day.

The purpose of the initial exam is to answer:

  • What sort of problem is present, if any?
  • When is the proper time to begin treatment?
  • What type of treatment is indicated?
  • How long will treatment take?
  • How much will the treatment cost?

The cost of treatment depends on the severity of the patient’s problem. The treatment coordinator will discuss fees and payment options, during the initial exam, if treatment is required. We have different payment plans to suit your budget and accept assignment from most insurance plans. We work hard to make orthodontics affordable.

Your investment includes:

  • Orthodontic records, which consists of x-rays, study models, and a personalized growth study workup to determine your treatment objectives.
  • Active treatment fee for both early treatment options and complete comprehensive treatment with braces or Invisalign includes all appliances, office visits, and procedures performed in the office. Appliances are durable and should last through the entire treatment period if the patient follows instructions. If appliances require replacement due to loss, breakage, misuse or failure to eliminate foods that cause damage, we reserve the right to charge an additional replacement fee.
  • One set of final retainers for our comprehensive (Phase II) patients is provided upon completion of treatment. There is a replacement fee for each additional retainer that is lost or broken.

Your investment does not include:

  • Work performed at other dental offices outside our orthodontic practice.
  • If an accident or injury occurs during treatment which results in TMJ (Temporo-Mandibular-Joint) complications, additional orthodontics, orthognathic surgery, etc, a fee adjustment may be required to complete treatment under these unusual circumstances.

If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above).

Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.