Patient Testimonials

We pride ourselves on providing individualized treatment for every patient, utilizing the latest proven technology, in a comfortable and welcoming environment. We think we’re pretty great, but don’t take our word for it! Hear how our patients and their families describe their experience with our office.

Stone Oak Orthodontics provided outstanding customer service from the moment we walked in. From the beginning, everyone made us feel welcomed and cared for. Our experience with Treatment Coordinator Mylene Decker and Dr. Robert Ray Cesar was truly exceptional.
Ms. Decker and Dr. Ray took the time to explain everything in a way that was clear, thorough, and easy for our family to understand. They carefully reviewed the best orthodontic and airway-focused treatment plan for my three boys, and we were very impressed by their holistic approach. It was clear that they were not just focused on straightening teeth, but on providing the best overall treatment for my children’s long-term health and well-being.
I have been to many dentists and orthodontists over the years, and I can honestly say we have never had treatments explained to us the way Dr. Ray explained them. He was patient, knowledgeable, and made sure we felt informed and comfortable every step of the way.
Ms. Decker was equally amazing. She explained the payment options clearly and worked with us in a way that was professional, kind, and truly second to none. Her customer service was exceptional.
Overall, our experience at Stone Oak Orthodontics was excellent, and I highly recommend them to any family looking for quality orthodontic care, airway-focused treatment, and a team that truly puts patients first.
Leslie Bingham
2 days ago
I was super impressed with Dr.Norris. He was not just focused on straightening my son's teeth. He showed us images of my son's airways and how we can open them up more. Also, his method of moving teeth without the bands...love it. Smiles all the way around the office, great team!
Maria McKinley
3 days ago
I was referred to Stone Oak by my brother who had his 3 children go here for braces. I went in for the consultation and signed up that day. We have been going to this office for 4 years. The doctors are very knowledgeable and kind and so is all the staff. I've never had any problems. The office is nice and very clean. They have massage chairs that my daughter just loves. My daughter started young with her braces at 8y/o due to her having an over bite and needing an expander. She is almost done with her 1st stage and we will continue with Stone Oak for her 2nd stage when all her permanent teeth grow in. I can't say enough things about this office.
Jennifer Ramos
3 days ago
The staff was very cheerful and nice. Would definitely return.
Cristian
5 days ago
I had my consultation today at the Dominion location of Stone Oak Orthodontics and it was a great experience. The entire staff was welcoming, professional, and made me feel comfortable from the moment I walked in. The doctor had great energy and took the time to explain everything clearly during the consultation.

The X-ray technician was awesome and made the imaging process quick and easy. I also want to give a big thank you to Mylene, the treatment coordinator, who was incredibly helpful explaining the entire process, answering all my questions, and making everything very easy to understand.

The office is very clean, organized, and the service was excellent. After today’s visit, I feel confident moving forward and will be signing my contract to start my Invisalign treatment. Highly recommend Stone Oak Orthodontics to anyone looking for a great orthodontist in the Dominion / San Antonio area.
Christine Gray
6 days ago
Staff are wonderful!